Return Policy

Return Policy

We stand behind our products and want you to be satisfied with every order. Native Trails promises to deliver high-quality products, in excellent condition. If, for any reason, your shipment is not satisfactory, we will gladly replace it or accept a return of the merchandise.

To make a return, please contact the retailer or online vendor from which you originally purchased your item to process your return.

Please adhere to the following return policy:
• All returned merchandise must be in resalable condition. The product must be free from scratches and/or damage
• The product must not have been installed
• You must have the original packaging for the item

Exchanges

If you simply changed your mind or ordered the wrong item and want to return your purchase for an exchange, please contact the retailer or online vendor from which you originally purchased your item to process your return.

Damaged or Defective Items

Native Trails promises to deliver high-quality products, in excellent condition. If you have received items that are damaged or defective in any way, please contact the retailer or online vendor from which you originally purchased your item to process your return.  If you have any other questions or concerns, please feel free to email us at [email protected].